Hi,

I loved Google chrome, it was faster and easier to navigate.
Yesterday i logged on and found that it was no longer displaying
the graphics in the headers and also some avatars were not displayed whilst others were, i checked with IE7 and all was working fine if a little slower.

I also get this message when loading certain webpages
Java Platform SE6 U10 plug in is not installed even though when i click to install it tells me that it is already installed on my P.C

This is the information from the Browser and P.C page

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.13 (KHTML, like Gecko) Chrome/0.2.149.30 Safari/525.13

Java Plugin Detection

Java installed/enabled: false
Highest Installed Version: null
Java version is < 1,4,2 or not installed/enabled

Screen Resolution: 1024×768

Flash Version

I really would to use Google Chrome but would also like to know how to fix this.

Hi WhiskyBob, according to what you posted from the Browser Details page Java isn't installed:

Java installed/enabled: false
Highest Installed Version: null
Java version is < 1,4,2 or not installed/enabled

I'm not exactly sure how this would of occurred if it was previously installed and working.

You could try installing it again, using Chrome download Java here (Direct from Sun.com) then run it. After it's finished, close and restart Chrome then visit the Browser Details page to see if it's installed and working.

Let me know how that goes.

Did exactly as you said using the link provided in your post but unfortunately it's exactly the same.
I started the download set up and was told that "This software is already installed on your computer, would you like to reinstall" which i did
Then i closed Chrome and checked the Browser and pc Info page which is exactly as previously posted.

As there is no problem in IE i'm assuming that this is confined to Chrome?

Any help in resolving this would be gratefully received.....

David.

Just checked the Browser and info page in IE and this was their result

Your PC Is

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Java Plugin Detection

Java (using <applet> tag) installed/enabled: true
Java (using <object> tag with ActiveX control) installed/enabled: true
Highest Installed Version: 1,6,0,10
Java 1,4,2 or higher is installed.
ChromePlugins.org has detected multiple Java versions: 1,4,2,3 & 1,6,0,1 & 1,6,0,2 & 1,6,0,3 & 1,6,0,5 & 1,6,0,7 & 1,6,0,10

I don't know if this might aid you or confuse you more.
Just checked the same page in Chrome and no different to original post.

Originally Posted by whiskybob

ChromePlugins.org has detected multiple Java versions: 1,4,2,3 & 1,6,0,1 & 1,6,0,2 & 1,6,0,3 & 1,6,0,5 & 1,6,0,7 & 1,6,0,10

You have a number of Java versions installed, some of them quite old so it's advisable to uninstall all these. Leaving these old versions on your system may lead to a security risk due to old exploits.

They are uninstalled in the normal way Start >> Control Panel >> Add or Remove Programs.

Look for filenames starting with "Java(TM)" and also "J2SE Runtime Environment" and remove all the old updates except "Java(TM) 6 Update 10" and see if that makes a difference.

Also just double check what's being used in your internet settings because if IE and Chrome are both using the same there shouldn't be any problems.

Control Panel >> Internet Options >> Advanced Tab:

You're Good....You're real good.

As you can tell all issues now resolved and i'm back on track with Chrome.

Thanks once again for your help

Whiskybob

Originally Posted by whiskybob

You're Good....You're real good.

As you can tell all issues now resolved and i'm back on track with Chrome.

Thanks once again for your help

Whiskybob

No problems WhiskyBob, glad it's all fixed and you are back on track.

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