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This is a discussion on Proxy server problems within the Chrome Troubleshooting section, part of the Google Chrome category: I apologize in advance for not being computer literate enough to describe my problem accurately. All I know is that ...


  1. #1
    htgolfer1 is offline Junior Member
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    Default Proxy server problems

    I apologize in advance for not being computer literate enough to describe my problem accurately. All I know is that everyday when I start up my PC I am unable to view webpages on Chrome until I click " Tools" , then "Options", then I go to "Change Proxy Settings", then "LAN Settings" , then I have to take out the check mark for "Use a proxy server for your LAN". Once I do this I can connect just fine.

    My question is how do I prevent this from happening everyday? Its no big deal for me really but I have my parents PC on Google Chrome now and they are 70 years old and for them its all very confusing. Thanks in advance for a solution to my problem.

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    sulasno is offline Super Moderator
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    Default

    posting your OS may help others trying to offer a solution

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    htgolfer1 is offline Junior Member
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    Quote Originally Posted by sulasno View Post
    posting your OS may help others trying to offer a solution
    Sorry about that. I have Vista Home Premium as an OS as do my parents. Thank You.

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    sulasno's Avatar
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    does the computer uses a proxy when connecting to a LAN?

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    htgolfer1 is offline Junior Member
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    Quote Originally Posted by sulasno View Post
    does the computer uses a proxy when connecting to a LAN?
    I'm not sure exactly what you mean. As I said I'm not really that literate on computers. We both have DSL is that what your asking?

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    sulasno's Avatar
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    I am not running Vista but it may be the same as WinXP

    Control Panel | Internet Options
    Connections Tab | LAN Settings
    Make a note of what the settings are in
    Local Area Network (LAN) Settings
    Unclick everything and Click OK

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    htgolfer1 is offline Junior Member
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    Thanks for your quick responses. That seems to work he same as the route I was using earlier also. My problem is that even though I take all the check marks off the next time I restart my PC it automatically checks the boxes again and I need to repeat the process for some reason. Its a simple process but it is confusing to my parents. I am trying to find a way to make them stay unchecked.

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    Kryptyx is offline Member
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    Well, it sounds like another program is turning it on for one reason or another. The best way to diagnose this would be a painful process of turning off the startup services with your computer and find out which one turns it on. If you click Start -> Run -> "msconfig" (no quotes). You will see a section for "services", you will want check the box to "Hide all Microsoft services" and then uncheck all boxes and reboot your computer, if it the proxy settings are not turned on then you can begin to check boxes until you notice it get turned on, then you will find the culprit.

    The first time you do this you may notice it turned on, thats because it was reset due to something running before the system booted with it turned off, just boot with no services, turn it off and reboot to verify.

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    htgolfer1 is offline Junior Member
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    Quote Originally Posted by Kryptyx View Post
    Well, it sounds like another program is turning it on for one reason or another. The best way to diagnose this would be a painful process of turning off the startup services with your computer and find out which one turns it on. If you click Start -> Run -> "msconfig" (no quotes). You will see a section for "services", you will want check the box to "Hide all Microsoft services" and then uncheck all boxes and reboot your computer, if it the proxy settings are not turned on then you can begin to check boxes until you notice it get turned on, then you will find the culprit.

    The first time you do this you may notice it turned on, thats because it was reset due to something running before the system booted with it turned off, just boot with no services, turn it off and reboot to verify.
    Thanks, I'l give it a shot this afternoon.

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